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Online casinos are the internet version of the conventional casinos, which allow players to bet on games and win prizes online. Also called as the internet casinos or virtual casinos, these are being established on an increasing rate over the past few years. Online casinos use a Random Number Generator (RNG), which provides a sequence of numbers in a random order, based on which the table games and blackjack are played. Most of the online casinos either rent or purchase the software from companies such as Realtime Gaming, CryptoLogic Inc, Playtech, Microgaming and International Game Technology.

There are mainly two kinds of online casinos classified on the basis of the interfaces they use – downloadable casinos and web based casinos and some casinos offer both these types. A few online casinos offer live gaming options also, where the dealer will be in the studio and players can interact with the dealer real time.

Web Based Casinos

While playing in these casinos you don’t need to download the gaming software. situs slot Your computer browser needs to support plug-ins such as Macromedia Flash and Macromedia Shockwave. HTML interface is also allowed by some online casinos.

Downloadable Gaming Experience

In some kinds of online casinos, you need to download gaming software to play various casino games. These are faster than the web based casinos because the support plug-ins do not need to be downloaded, but are offered by the service provider. The software connects you to the service provider through which betting and playing happens. These are also superior in case of sound and graphics than the web based casinos.

Types of Online Casino Games

Most of the these casinos offer commonly played gamed like baccarat, craps, poker, blackjack, slot games, keno, roulette and bingo. For paying these games, you can put money through various deposit options.


With numerous casino gambling websites, it is easy to find one to play and bet on. The downside is, the number makes it hard to spot the real deal among other casinos. Here is a guide to help you find and hit on the best possible casino gambling website in the Internet.

A telltale sign that the casino site is serious about providing quality casino gambling services is its choice of software provider. Brand name casino software providers don’t come cheap so having these kind of software in its site indicates that the site is bent on operating a good casino. Brand names that are known to produce good software include Boss Media, Microgaming, Cryptologic, RTG, Playtech, and Net Entertainment. Customer support is also a good indicator of a site’s quality. Good sites usually post many options or ways to contact the casino operators. Popular methods include 24-hr telephone support, live chat tech support, and email. The more options the casino offers, the better. But don’t be fooled — test these communication methods and wait for the casino’s response. In this case, a helpful and quick response is a good sign.

To get the partial measure of the casino, look into casino forums. This is where casino players bitch about their casinos, their winnings, losses, and other information you won’t get in the casino site’s FAQ page. Post a question about your casino and somebody will surely react and reply. But keep in mind to read the other posts first; forum people usually forego questions which have been discussed before. Reading reviews is also a good option. This way you get objective reviews from other experienced casino players who know the real deal about casino gambling.

Of course, your satisfaction is a key element in playing casino. Try a few free games or download a trial software. trang chủ mb66 If slow connection time bugs you, ditch that particular casino. You can’t play a good game if something about your software bugs you. There are different online casino looks from the intensely graphic to the “cartoony”. Choose the one you’re most comfortable in and you’re sure to have a good time casino gambling. It is also important to be clear about the conditions and terms of play. Sometimes, casinos offer different bonuses but slow cash outs. With the additional conditions, a good deal ends up worse. You better contact the casino’s service support and inform them that you do not want to avail of their bonuses.


Trust is one of mans key decision making criteria when meeting new people for the first time. I mean think about it. If you want to buy a house, select a new computer or even decide where to take your partner for dinner for that special occasion, what do you do? You ask someone for their advice. In the case of house you’ll ask lots of people from a range or agents or realtors to friends and family. And of course you are right to. It’s a big outlay. It also affects your life experience. If you select the wrong house you’ll be reminded every time you walk up to the front door.

What about those more personal experiences like dinner with your partner? Get the wrong advice and consequently pick the wrong type of restaurant for a birthday or anniversary and you’ll have just wasted your money. No romantic end to the evening for you.

Casino Genie, independent online casino aggregator, recently published a survey which had some quite surprising results. The bottom line is that online casinos are losing thousands of customers every day.

Jon Hingston, Customer Satisfaction Manager at Casino Genie, says, “Our survey of 2,500 online gamblers from over 100 online casinos shows that players want a more personal service. And one the key criteria of that personalized service is trust. Players want honesty and integrity. Sure this will cost the casinos more to manage but the upside will out weigh those costs. The survey figures show that players stay with a casino 5 times longer when customer service meets their expectation. So given this information what we now need to understand is how we can help casinos deliver this and fun experience too.”.

So why does trust matter so much. We talking about hardened gamblers who just want to win money right? No. Hingston tell us, “The bulk of players are new to gambling. And there is huge community of people who are put off by the complexity of the games, the language that we use is confusing and they feel out of their depth. If online casinos want to win advocates for life they need to be ‘your friend’. Behave like the friend at school who taught you the rules of baseball or English cricket without laughing at you. Then you can both enjoy the game more.”

Of the 2,500 online casino players that Casino Genie surveyed just over 1,400 had been playing less than 12 months. Only 24% were loyal to one casino. Over 62% played at four or more casinos.

Interestingly of those players who had been gambling for more than 12 months, there was still a huge amount of players playing at four casinos or more, 48%. Alarmingly for online casinos 78% of these cited poor customer service as a reason for their fickleness. Only 4% of players had found site which they were entirely loyal too. sbobet But here is the killer fact. Every one of those 100 people said that the reason they stuck with their casino was because of ‘superb customer service’. Makes you think doesn’t it. Why isn’t my casino like that?

Not one of those 100 gamblers played at a ‘Top 20’ casino. The small casinos are acting smarter, reacting quicker and playing the boutique game to try and compete in this sector. And its starting to have an effect.

So let’s get back to the trust issue. Another figure that came out of the survey. 82% of people asked said they would try a new online casino if recommended by a friend. 68% of people said that they would try a new online casino if it was ‘highly recommended’ by other players.

So in summary, customer service and trust is what players want. The question is will the big casinos listen?


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